Help pours in for SA woman stuck in Dubai as she faces R124,000 loan crisis

Bongile Ntombela, a South African (SA) woman stuck in the United Arab Emirates (UAE) due to a loan that she took, is pleading for help to pay off the loan so that she can return home. Photo: Screenshot

Bongile Ntombela, a South African (SA) woman stuck in the United Arab Emirates (UAE) due to a loan that she took, is pleading for help to pay off the loan so that she can return home. Photo: Screenshot

Published 13h ago

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Donations are pouring for Bongile Ntombela, a South African woman stuck in the United Arab Emirates (UAE) due to a loan that she took out.

The donations come after Ntombela posted a video on TikTok explaining how she found herself in a precarious position.

It's been two days since her Backabuddy account was created and she has received almost R50,000 in donations.

She needs over R124,000 to pay off the loan.

She posted a video thanking everyone for the donations and other forms of assistance. She further indicated that Clayson Monyela from the Department of International Relations and Co-operation reached out to offer help.

"Clayson did reach out to me to offer some help and he's in the process of lending some help. Thank you so much for coming through for me. I really feel like I'm the daughter of the soil and ngiyabonga kakhulu (thank you very much). I thank every person that has made a contribution and has prayed for me," she said.

"I will try to have a live tomorrow evening (Monday) when everyone is settled at home and just do a question and answer. But this [video] was just to say ngiyabonga (thank you). Hopefully, I will be out of here before the end of the week," she added.

According to Ntombela, she has been living and working in the UAE for six years and lost her job earlier this year.

"The company I worked for told me to resign or get fired, my ego could not take the word fired and I decided I would resign. They allowed me to stay on their residence visa while I was looking for another job unfortunately, I couldn't find a job," she said.

She said her residence visa was subsequently cancelled, and a travel ban was imposed by the bank as she was unable to continue with her loan payments.

Ntombela said she was about to complete her loan in April.

"We all make decisions thinking it's the right decision at the time and I take full accountability that I couldn't make better decisions this year...I need help," she said.

Ntombela said she has now found a job in South Africa but can't leave the UAE until she pays off the loan.

She said she owes the bank 25,000 dirhams which is R124,681.12.

On her first video, Ntombela indicated that she had no proper housing and was just scraping through.

"I think I was wise enough to be able to get my children out of the country and at least they are back in South Africa," she said.

Ntombela said she tried to reason with the bank and explained to them that she was not trying to run away from her debt, but she needed to get home and will pay back the money when she starts her new job in SA.

She said all her negotiations with the bank were declined and was told she has to stay in the country and settle her debt.

"Stay for what, I don't have a job, I don't have a proper place to stay and what must I do?" she asked in frustration.

Responding at the time, Monyela had said consular assistance offered by embassies was non-financial.